There are a number of different ways of contacting us via Live Chat, Email, Twitter, Facebook Messenger and more.Whether your product is in warranty or out of warranty, we're here to help.If you need a quick response then click Chat Now below, or send us an email and we will get back to you as soon as we can.Need some help locating your model number? then follow instructions. There are some Samsung Smart TV models where you will be required to enter a different sequence in order to be able to factory reset your TV. Hard Reset SAMSUNG TV Smart TV. Please do not turn off or unplug your TV while it is performing a factory reset.Please note: if you have forgotten your PIN, please contact The factory reset process will now begin. How to restore defaults in SAMSUNG Smart TV?. ! Now, a menu will show up on the screen. After that press “Enter”. This is not the first time this has happened. This will enable all the settings to be restored back to their original mode and your TV will do all these. After a Smart Hub Reset, you will have to relink your account to any services and re-establish Smart Hub service agreements. Again, don’t press anything or do anything to the TV while this is ongoing as you might interfere with the process.Don’t panic, the next procedure will tell you what you need to do so that you can complete this procedure as it is almost done.Now you can turn on your Samsung Smart TV. Network settings can only be changed manuallyUse the table below to quickly find the factory reset option for your TV model.Please note: if you have forgotten your PIN, please contact The factory reset process will now begin. However, if you have any older Samsung TV model, then you can follow the next solution. Your Samsung Smart TV is now reset and you can enjoy watching it as you have always done. This will bring up the main menu on your TV. Cannot excess Neflix or the internet and it’s not as simple as it’s made out to be..this reset is nonsense,all you have to do is press menu on your remote . The Samsung Smart TV will boot itself while it is in service mode. From here, travel yet again to the "Self Diagnosis" menu. Then, enter your PIN here. Selecting the “Reset” option in “Self Diagnosis”. In a Remote Management session, one of our engineers takes control of your TV remotely to try and diagnose the problem. Your TV may turn on and off several times before displaying the initial setup screen. * For any printer related enquiries, please visit If you need a quick response then chat with us, or send us an email and we will get back to you as soon as we can.Select from the menus below to find your model number.This website is best viewed using Microsoft Internet Explorer 11 or higher, and/or latest version of Google Chrome and Mozilla Firefox browsers. Then after you have made sure that the TV is off, simultaneously press the following keys:These four keys are to be pressed simultaneously, it is really important that you don’t forget that little detail.If you asked to enter pin code then enter 0000 else There are some Samsung Smart TV models where you will be required to enter a different sequence in order to be able to factory reset your TV. Check out how to accomplish hard reset by hardware keys and settings. Just wait a few moments for this to be done and your TV will be good. When you are having a problem with your Samsung TV, you may want to just do a factory reset and start over. Please do not turn off or unplug your TV while it is performing a factory reset.Please note: if you have forgotten your PIN, please contact The factory reset process will now begin. Make sure that you do this while the TV is switched on. However, if you do not see any menu after 15 seconds, then you can other alternativesWhen the menu will appear, you have to press the “Reset” key and then click the “Enter” button. After the TV turns back on, you will see a setup process displaying on the screen. Factory Reset Samsung TV with the help of Service Menu. Your TV may turn on and off several times before displaying the initial setup screen. Powerful and complete cleaning with the Samsung Jet™Without this product, applied coupon or promotion code cannot be redeemed.Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters.Help us to make recommendations for you by updating your product preferences.Powerful and complete cleaning with the Samsung Jet™Please Note: Performing a factory reset will revert all settings (picture and sound settings, channel menu settings including memorized channels, clock and timer settings and any other settings being made through the menus) to factory defaults.In addition, if you had your TV professionally calibrated you may lose the calibration settings if the calibration was not done through the To perform a Factory Data Reset on your Samsung TV, follow the steps below:We'll respond within 3 to 5 working days of your request.